North Cardiff
Whitchurch clinic
Submit your preferred date and Cardiff postcode through Soundwell. The participating practice will then contact you to confirm the appointment and answer any location or accessibility questions.
Cardiff hearing care
Free hearing tests for adults in Cardiff
A change in hearing is not always obvious. Soundwell helps adults in Cardiff request a free hearing test with an independent HCPC-registered hearing professional — no obligation to buy, and home-visit enquiries welcome where local availability allows.
Free for adults aged over 18
No obligation to buy
Independent hearing care
Whitchurch clinic option
Clear answers about your hearing
You can arrange a test because you have noticed a difficulty, because someone close to you has raised a concern, or simply because you would like a reliable baseline. The appointment is a chance to discuss your hearing in everyday situations, have your ears examined and complete appropriate hearing measurements.
Soundwell hearing tests are free for adults aged over 18. You do not have to purchase hearing aids or make a decision at the appointment. Read more about professional hearing tests.
Signs it may be time to have your hearing checked
You often ask people to repeat themselves
Following conversation in background noise is a struggle
You turn the television up more than other people prefer
Voices have become less distinct
Listening takes more effort and leaves you unusually tired
These signs can have different explanations and do not confirm hearing loss by themselves. A hearing test can provide clearer information.
Cardiff hearing clinic in Whitchurch
Soundwell can arrange Cardiff appointments through Viney Hearing Care, a participating independent hearing-care practice. Whitchurch may be a practical clinic location for people travelling from north Cardiff and surrounding communities, including Rhiwbina, Llandaff North, Llanishen and Heath.
Soundwell is the independent matching and booking service; your assessment and any subsequent clinical care are provided by the participating practice, whose details will be made clear before the appointment is confirmed.
What your appointment is designed to find out
A hearing assessment considers more than whether sounds are loud enough. The hearing professional will normally begin by asking what you have noticed, when the difficulty began and whether there are any relevant ear-health or medical concerns. They may examine your ears using an otoscope, measure your responses to tones at different pitches and assess speech understanding where appropriate.
The exact assessment will be selected for you by the hearing professional. Soundwell's hearing-tests guide explains the usual process in more detail.
Understanding your hearing-test results
The hearing professional should explain the result in plain language and relate it to the situations you find difficult. If an audiogram is produced, you can ask what it shows about each ear, different pitches and your ability to understand speech.
When to seek urgent medical advice
Sudden hearing loss, hearing that has worsened quickly, ear discharge or hearing loss accompanied by significant ear pain needs prompt medical advice and should not wait for a routine private hearing-test appointment. Read current NHS guidance about hearing loss.
Home-visit enquiries in Cardiff
If mobility, health, caring responsibilities or transport make a clinic visit difficult, tell us that you would prefer to be seen at home. Home-visit availability and arrangements depend on your area — enter your postcode when making your request so Soundwell or the participating practice can confirm whether a home appointment is available.
How Soundwell protects your choice
Soundwell is not owned by a hearing-aid manufacturer and does not accept manufacturer payments for featuring particular products. If hearing aids are discussed, you can ask about different manufacturers, technology levels, prices, warranties and aftercare before deciding — and there is no obligation to proceed.
You can browse hearing aids or compare Soundwell hearing-aid packages before or after your appointment. Read Soundwell's transparency promise, and learn why HCPC registration matters.
Frequently asked questions
Is there any obligation to buy hearing aids?
No. The hearing test is free for adults aged over 18 and there is no obligation to buy. If hearing aids may help, you should receive an explanation of the options and be free to decide what is right for you.
Do I need a GP referral?
No GP referral is needed to request a private hearing test through Soundwell. NHS hearing care is also available, and the route into local NHS audiology can differ depending on the service and your circumstances.
Is this a private hearing test?
Yes. The assessment is provided by a participating independent hearing-care practice rather than an NHS service. The clinic hearing test is free for adults aged over 18 and carries no obligation to buy.
How do I find an audiologist near me in Cardiff?
Enter your Cardiff postcode on Soundwell's appointment form. We will use it to confirm whether the participating Whitchurch clinic or an available home-visit service is appropriate for your area.
Can I have a hearing test at home in Cardiff?
Home hearing-test availability and arrangements depend on your area. Select Home Visit on the appointment form and provide your postcode so availability can be checked.
How long should I allow?
Soundwell's general guidance is to allow around 45–60 minutes for a clinic hearing assessment. The participating practice will confirm the expected duration because the tests required can vary.
Can somebody come to the appointment with me?
Yes. You are welcome to bring a partner, relative or friend. They may be able to describe changes they have noticed and can listen to the explanation of your results with you.
Can an online check replace this appointment?
No. An online check can be a useful first indication, but it cannot examine your ears or provide a full clinical hearing assessment. If you are not ready to book, you can try Soundwell's online hearing test and arrange a professional appointment if the result or your symptoms concern you.
Ready to understand your hearing?
Request a free adult hearing test in Cardiff. Choose a clinic appointment in Whitchurch, or ask whether a home visit is available for your postcode.